RETURN & REFUND POLICY
This policy applies to Caps, Beanie Sets, Rain Suits, Shirts, Shorts, Pants, and Jackets.
1. Return Eligibility
- Returns are accepted within 7 days of delivery.
- Items must be unused, unwashed, and in original condition with tags and packaging intact.
- Products showing signs of wear, damage, or alteration will not be eligible.
2. Non-Returnable Items
- Items purchased under clearance, discount, or special sale offers.
- Products damaged due to misuse or improper handling.
3. Exchange Policy
- Exchanges are allowed for size or defective product issues only, subject to stock availability.
- Request for exchange must be raised within the return window.
4. Refund Policy
- Refunds are processed only after the returned item passes quality inspection.
- Approved refunds will be credited to the original payment method within 5–7 business days.
- Shipping charges (if any) are non-refundable.
5. Return Process
- Customers must initiate a return request within the eligible period.
- Once approved, instructions for pickup or shipping will be provided.
- Items sent without approval may not be accepted.
6. Damaged or Wrong Product
- If a wrong or damaged product is received, it must be reported within 48 hours of delivery with clear images.
7. Important Notes
- Returns are subject to verification.
- The final decision on refund or replacement rests after inspection of the returned item.